Is it because
A) her overweight luggage of shoes and clothes
B) her upgrade request to first class
C) the agent did not like her look
D) her request for an extra seat so she has room to stretch
E) the agent did not like her name
F) All of the above
Choose the best answer and explain why. Click "comments" link for answer.
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The best answer is “E”.
ReplyDeleteEverything was according to plan that Friday morning – breakfast at 7:30am and leaving the house before 9am. George’s wife, Bianca, drove the team to the airport. We got there around 9:45am, one hour and 20 minutes before departure. There was no line at the check-in counter. This was a big relief for all of us. We were not going to miss our flight – a great start to our mission to Venezuela!
We headed to the kiosk to check in. One after another, we started to check in…
Christina checked in just like everyone else, using the kiosk to read her passport information. After her passport information was read, the kiosk popped up a message, saying 'Hasta la vista, baby!' Okay, it didn’t really say that, but never-the-less, the meaning was the same. We felt like being terminated just like in Arnold Schwarzenegger’s Terminator 2 movie. What seemed to be a perfect start turned into a lesson of faith. We had a problem - Christina’s name on her passport did not match the name on her ticket. Christina’s last name on her passport is “Lam”. The last name on her ticket had her middle and last names combined – “Tulam”.
We went over to the agent at the special service counter anxiously hoping that she could issue the boarding pass. The agent indicated that there was no other way to check her in. A new ticket had to be issued for a fee of $350 (original ticket was less than $500). Johnny gathered us together, and we prayed. We realized there was nothing more the agent could do. She suggested calling our travel agent to fix it. Johnny called our travel agent, Mimia, a Christian sister in Venezuela. Over a couple of phone calls discussing the situation with her, Mimia attempted different ways to correct the problem but finally decided to re-issue the ticket. By this time, she only had 5 minutes left before the check-in deadline.
The Delta agent checked per screen periodically for the new ticket to appear. Watching the agent’s expression was also a test of patience and faith. She would go back and forth between, “yes, she did it” to “no, she didn’t do it right”. About a minute left, she finally said the new ticket is ready. At this time, we were more worried about getting to the gate on-time versus the potential cost of the new ticket.
This was our first lesson of the trip to always trust in the Lord for everything. When we are complacent and feel we are in control, God reminds us that only He is in Control, and we must rely on Him for everything.